Privacy Policy
This Privacy Policy explains how R&E Advisory Pty Ltd (ABN 67 703 568 950) collects, holds, uses and discloses personal information. It applies to this website, readvisory.online, and to our professional business and consulting services generally. This policy should be read together with our Terms of Service.
1. Our commitment to your privacy
R&E Advisory Pty Ltd respects your privacy and is bound by the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). We handle personal information openly and transparently, and we only collect, use and share it where it is reasonably necessary for our functions and activities or where an applicable exception applies.
2. Who we are
R&E Advisory Pty Ltd is an Australian company providing professional business and consulting services from Melbourne VIC. In this policy, “we”, “us” and “our” refer to R&E Advisory Pty Ltd.
3. What personal information we collect
Depending on how you interact with us, we may collect:
- your name, email address and the name of your business or organisation;
- details of your enquiry, project requirements and any other information you choose to share with us;
- records of correspondence between you and us;
- website usage data, such as pages visited, browser and device type, and approximate location derived from your IP address.
We only collect personal information where it is reasonably necessary for our functions and activities, and we generally collect it directly from you. Where lawful and practicable, you may deal with us anonymously or using a pseudonym.
4. How we collect personal information
We collect personal information:
- directly from you, when you complete a form on this website, send us an email or engage our services;
- automatically, through cookies, analytics tools and server logs when you use this website;
- from third parties, such as a referrer, where you have consented or where it is permitted or required by law.
5. Why we collect, use and hold personal information
We collect, use and hold personal information to:
- respond to enquiries and prepare quotes;
- provide our professional business and consulting services;
- manage client relationships, invoicing and business administration;
- meet our legal, regulatory and tax obligations;
- improve our website, content and service offerings;
- send updates or marketing communications where you have opted in.
We will not use or disclose personal information for a purpose other than the primary purpose of collection unless you consent, or an exception under the Privacy Act applies.
6. Who we disclose personal information to
We do not sell or rent personal information. We may disclose personal information to:
- trusted service providers who help us operate our business, such as hosting, email, analytics and accounting software providers;
- professional advisers, including lawyers and accountants, where reasonably required;
- government agencies, regulators or courts where required or authorised by law.
Where we engage service providers, we take reasonable steps to ensure they handle personal information in accordance with the Australian Privacy Principles and applicable confidentiality obligations.
7. Overseas disclosure
Some of our service providers, including cloud and email providers, may store or process personal information outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient is bound by privacy and confidentiality obligations consistent with the APPs.
8. Cookies and website analytics
This website uses cookies and similar technologies to operate the site, remember your preferences and understand how visitors use our pages. You can adjust your browser settings to refuse or delete cookies; however, some features of the website may not function as intended if you do so.
9. Direct marketing
We may send you news, insights or offers only where you have consented or where the law otherwise permits. Every marketing email we send includes a simple unsubscribe option, and you may also opt out at any time by emailing ceo@readvisory.online.
10. Data quality, security and retention
We take reasonable steps to ensure the personal information we hold is accurate, complete and up to date. We store personal information securely and use appropriate technical and organisational safeguards to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. We retain personal information only for as long as is necessary for the purposes described in this policy or as required by law, after which we take reasonable steps to destroy or de-identify it.
11. Access and correction
You may request access to the personal information we hold about you, and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email ceo@readvisory.online. We will respond within a reasonable time, and we may ask you to verify your identity before we release or amend any information. There is generally no charge for a request, although a reasonable fee may apply for providing a copy of extensive records.
12. Making a privacy complaint
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first at ceo@readvisory.online. We will acknowledge your complaint, investigate it promptly and respond to you. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via oaic.gov.au.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. The current version will always be published on this page, together with the last updated date shown at the top.
14. Contact our privacy officer
If you have any questions about this Privacy Policy or how we handle personal information, please contact our Privacy Officer:
- R&E Advisory Pty Ltd, Melbourne VIC, Australia
- Email: ceo@readvisory.online
We welcome your questions and feedback about privacy, and we will always treat your enquiry seriously.